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1 |
Question:
I have not received my order
yet. When I follow the tracking information from the
USPS, they indicate that they have not received the package
either, only notification that it would be coming.
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Answer:
The number in the email you
received from the Post Office is not a tracking number, it is
a delivery confirmation number. This delivery number
will not show up in their "Track & Confirm"
database until after it is delivered to your address,
confirming delivery. Customer orders are always
shipped on the date stated in the email you receive from the
Post Office. If you got an email from the Post Office,
it's on it's way. US Priority Mail is usually a 2-3 day
delivery. |
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2 |
Question:
Do you put a unit on each side of the pipe? |
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Answer: Each unit places magnets
on both sides of the pipe itself. |
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3 |
Question:
Do you need filters? |
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Answer: Basically that depends on
your water source and water quality. For municipal water, no,
you don't normally need a whole house filter. But a filter
for the refrigerator and a Pur Water filter water may help you ditch the bottled water
habit. Private well
water (or any water) with high iron content will benefit from
the addition of iron filters also. |
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4 |
Question:
Since you sell these in 2 and 3 units for residential, is
there any advantage in putting 2 units next to each other on
the main incoming water line and 1 on the water heater???
Thanks!
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Answer: By stacking
additional units on the incoming water line you extend the
contact time your water has with the magnetic field. The
number of units recommended is based on the Total Hardness of
your water. If the Total Hardness of your water is 10.5
Grains (180 ppm) or less, one unit on the cold water source
may be all that you need. If it ranges between 10.5 and
15 Grains (180 to 257 ppm) we recommend two or three units on
the cold water supply. You should use three units on the
cold water supply if your Total Hardness exceeds 15 Grains
(257ppm). Three units on the incoming water
supply is the maximum number we recommend. After that I
feel that you have accomplished all that can be accomplished
with magnet treatment.
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5 |
Question:
Where do the minerals go? |
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Answer:
It's not where do they go, it's where they
don't go. The minerals stay in the water. When you
flush the commode they go down the drain. When you drink
the water you also get the minerals that your body needs.
Your body probably does not need to have these minerals
replaced with sodium from a salt-based water softener.
Few Doctors will tell you to add more salt to your diet.
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6 |
Question:
How close is it safe to install it by the water
meter. |
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Answer:
Since the steel frame is a
magnetic shield itself, I do not think that would even be a
concern. Six inches would be more than enough spacing
even if there were some problems with the magnetic field.
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