Arkansas River, Buena Vista Colorado

Great Tasteing Water

Scale Free Pools and Hot Tubs

Clean, Scale Free, Hot Tub

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FAQs

1

Question I have not received my order yet.  When I follow the tracking information from the USPS, they indicate that they have not received the package either, only notification that it would be coming.

 

Answer:  The number in the email you received from the Post Office is not a tracking number, it is a delivery confirmation number.  This delivery number will not show up in their "Track & Confirm" database until after it is delivered to your address, confirming delivery.  Customer orders are always shipped on the date stated in the email you receive from the Post Office.  If you got an email from the Post Office, it's on it's way. US Priority Mail is usually a 2-3 day delivery.

 

2

Question: Do you put a unit on each side of the pipe?

Answer: Each unit places magnets on both sides of the pipe itself.

 

3

Question: Do you need filters?

Answer: Basically that depends on your water source and water quality.  For municipal water, no, you don't normally need a whole house filter.  But a filter for the refrigerator and a Pur Water filter water may help you ditch the bottled water habit.  Private well water (or any water) with high iron content will benefit from the addition of iron filters also. 

 

4

Question: Since you sell these in 2 and 3 units for residential, is there any advantage in putting 2 units next to each other on the main incoming water line and 1 on the water heater??? Thanks!

Answer: By stacking additional units on the incoming water line you extend the contact time your water has with the magnetic field.   The number of units recommended is based on the Total Hardness of your water.  If the Total Hardness of your water is 10.5 Grains (180 ppm) or less, one unit on the cold water source may be all that you need.  If it ranges between 10.5 and 15 Grains (180 to 257 ppm) we recommend two or three units on the cold water supply.  You should use three units on the cold water supply if your Total Hardness exceeds 15 Grains (257ppm).  Three units on the incoming water supply is the maximum number we recommend.  After that I feel that you have accomplished all that can be accomplished with magnet treatment.

 

5

Question: Where do the minerals go?
Answer:  It's not where do they go, it's where they don't go.  The minerals stay in the water.  When you flush the commode they go down the drain.  When you drink the water you also get the minerals that your body needs.  Your body probably does not need to have these minerals replaced with sodium from a salt-based water softener.  Few Doctors will tell you to add more salt to your diet.
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